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Why Behaviour Experience Often Matters More Than Paper Qualifications

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​In education recruitment, qualifications are often the first thing people look at. Certificates, courses, and years in role can all appear reassuring on paper. However, in many SEN and SEMH settings across Lincolnshire and Derbyshire, behaviour experience is often the factor that makes the biggest difference.

Behaviour is communication. Pupils rarely act out without reason, particularly those with additional needs or unmet emotional support. Schools need staff who understand this, not staff who react emotionally or take behaviour personally.

A Teaching Assistant who has worked in youth work, residential care, or sports coaching may not always have classroom experience, but they often bring a calm, grounded approach to challenging behaviour. They are used to de-escalation, boundaries, and relationship-building under pressure. These skills are invaluable in school environments.

Qualifications are still important. Safeguarding knowledge, understanding school procedures, and awareness of professional boundaries are essential. But qualifications alone do not guarantee resilience. In fact, we often see candidates with extensive education backgrounds struggle in SEN settings because they were not prepared for the emotional demands of the role.

Schools across the East Midlands frequently tell us that attitude and behaviour awareness matter more than theory. A candidate who is open to learning, reflective in their practice, and able to stay regulated during challenging moments will often outperform someone with more formal experience but less adaptability.

This is where training bridges the gap. When behaviour experience is supported by safeguarding training and clear guidance, candidates become far more effective. Confidence improves. Communication with teachers strengthens. Pupils feel safer and more supported.

From a recruitment perspective, this approach reduces turnover. Staff who feel capable are more likely to stay. Schools benefit from consistency rather than constant replacement.

Behaviour experience should not be underestimated. When combined with the right preparation, it becomes one of the strongest predictors of success in SEN support roles.

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